Privacy Policy:
Effective Date: [20/11/2025]
This Privacy Policy explains how ThreeH Agency, operated by [Lachlan Fewster], sole trader (ABN 20826247499]) (“ThreeH Agency”, “we”, “our”, “us”) collects, uses, and protects your personal information.
By visiting our website, submitting your details through our forms, or otherwise interacting with ThreeH Agency, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal and business information directly from you when you:
Enter our giveaways or promotions
Subscribe to our mailing list or newsletter
Contact us through our website or social media
Work with us as a client or collaborator
The information we collect may include:
Name and contact details (email, phone number)
Business name, website, and social media handles
Category or industry type
Responses to marketing questions or surveys
Metrics or performance data you choose to share as part of a case study or collaboration
We do not collect sensitive information (such as financial or health data) unless it is directly relevant to the services we provide and you have given explicit consent.
2. How We Use Your Information
We use the information we collect to:
Administer and manage giveaways, campaigns, and client projects
Communicate with you about entries, results, and related updates
Provide marketing, branding, and communications services
Send you email newsletters, updates, and promotional offers
Create case studies or examples of our work (with your consent)
Comply with our legal obligations and business requirements
If you are the selected winner of a giveaway or participant in a case study, we may also collect and use performance metrics (such as engagement or reach) to measure project outcomes. These will only be used in a case study or promotional material with your consent.
3. Marketing Communications
By entering a giveaway or subscribing through our forms, you consent to receive occasional marketing communications from ThreeH Agency.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly at [Your Email Address].
4. Disclosure of Information
We may share limited personal or business information with:
Service providers such as Flodesk (email marketing), Showit (website hosting), or analytics providers
Contractors or collaborators assisting with projects or campaigns
Legal or regulatory authorities if required by law
We do not sell, rent, or trade your personal information to third parties.
5. Storage and Security
Your information is stored securely through our digital platforms (such as Flodesk, Google Workspace, or Showit) using password-protected accounts and secure cloud storage.
We take reasonable steps to protect your data from loss, misuse, or unauthorised access, consistent with industry standards for small businesses.
6. Access, Correction, and Deletion
You may request access to the personal information we hold about you, request corrections, or ask for your data to be deleted at any time by emailing [Your Email Address].
We will respond to all requests within a reasonable timeframe, usually within 30 days.
7. Third-Party Links
Our website and emails may contain links to external websites.
We are not responsible for the privacy practices or content of those sites, and we recommend reviewing their privacy policies before providing any personal information.
8. International Data Transfers
Some service providers we use (such as Flodesk or analytics platforms) may store data outside Australia.
By providing your information to us, you consent to your information being transferred and processed internationally in accordance with this policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The updated version will always be available on our website, and the effective date will be revised accordingly.
10. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your information is handled, please contact:
ThreeH Agency
Attn: [Lachlan Fewster]
Email: [hello@threehagency.com]
Location: Melbourne, VIC, Australia
Cookies Privacy Policy:
1. What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us understand how visitors use our site, improve user experience, and support our marketing and analytics.
2. How We Use Cookies
ThreeH uses cookies for the following purposes:
Essential Cookies
These are necessary for the website to function. They enable core features such as security, page navigation, and loading speeds.
Analytics Cookies
Used to understand how visitors use our site (for example, which pages are viewed most often). We use this data to improve content and usability. We may use tools such as Google Analytics or similar services.
Marketing and Advertising Cookies
These cookies help us deliver more relevant marketing. They allow us to understand which pages visitors viewed and may be used to show ads across platforms like Facebook, Instagram or Google. These are only used with your consent where applicable.
Performance Cookies
Used to enhance the speed and performance of the website.
3. Third-Party Cookies
Some cookies are placed by third-party services we use, including:
Analytics providers (such as Google Analytics)
Social media platforms (such as Meta)
Advertising partners
These third parties may collect data about your browsing behaviour across the web.
4. Cookie Consent
When you visit our website, you may see a cookie banner or consent tool. By continuing to browse, or by selecting your preferences, you consent to the use of cookies as described in this policy.
You can withdraw or change your consent at any time through your browser settings.
5. Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect your browsing experience or limit website functionality.
Guides for managing cookies:
Chrome: Settings → Privacy and security → Cookies
Safari: Preferences → Privacy
Firefox: Settings → Privacy & Security
Edge: Settings → Cookies and site permissions
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or our practices. The updated version will be published on this page with a revised “Last Updated” date.
7. Contact Us
For any questions about our use of cookies, please contact:
ThreeH Agency
Attn: [Lachlan Fewster]
Email: [hello@threehagency.com]
Location: Melbourne, VIC, Australia